Hotel Palazzo Benci – Frequently Asked Questions

Question 1

What time is check-in at Hotel Palazzo Benci?

Accepted Answer

Check-in begins at 15:00. Early arrivals may leave luggage at reception.

Question 2

What time is check-out?

Accepted Answer

Check-out is at 11:00. Late check-out may be possible upon request.

Question 3

Where is the hotel located?

Accepted Answer

The hotel is located in the historic centre of Florence, opposite the Medici Chapels, near the Duomo and Santa Maria Novella station.

Question 4

Is breakfast included?

Accepted Answer

Breakfast depends on the selected rate. It is served from 07:30 to 10:00.

Question 5

Does the hotel offer Wi-Fi?

Accepted Answer

Yes, free high-speed Wi-Fi is available throughout the hotel.

Question 6

Does the hotel have parking?

Accepted Answer

The hotel does not have private parking. Nearby public garages are available for a fee.

Question 7

Are pets allowed?

Accepted Answer

No, pets are not allowed at the hotel.

Question 8

Which payment methods are accepted?

Accepted Answer

Visa, MasterCard, American Express and cash are accepted.

Question 9

Is luggage storage available?

Accepted Answer

Yes, free same-day luggage storage is available before check-in and after check-out.

Question 10

How far is Florence Airport?

Accepted Answer

Florence Airport (FLR) is approximately 30–50 minutes away by taxi, depending on traffic.

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